Frequently Asked Questions

General Questions

What is Image & Video Tools?

Image & Video Tools is a web-based platform that offers a suite of tools for editing and manipulating images and videos. Our tools are designed to be easy to use, accessible from any device with a web browser, and require no software installation.

Do I need to create an account to use your tools?

No, you don't need to create an account to use our basic tools. However, creating a free account allows you to save your work, access advanced features, and enjoy a more personalized experience.

Are your tools free to use?

Yes, most of our tools are free to use. We do offer premium features for some tools, which are available to our paid subscribers.

Tool-Specific Questions

What file formats do you support?

We support a wide range of image formats including JPG, PNG, GIF, and WebP. For videos, we support MP4, AVI, MOV, and WebM formats. Our Format Converter tool can help you convert between these formats.

How does the Background Remover tool work?

Our Background Remover uses advanced AI technology to detect and remove the background from your images. It works best with images that have a clear subject and a contrasting background.

Can I use the Watermarker tool for both images and videos?

Yes, our Watermarker tool works for both images and videos. You can add text or image watermarks to protect your content.

Technical Questions

What browsers do you support?

Our tools work best on modern browsers like Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated to the latest version for the best experience.

Is my data safe when I use your tools?

Yes, we take data privacy very seriously. All file uploads are encrypted, and we do not store your files on our servers after processing unless you explicitly save them to your account. Please refer to our Privacy Policy for more details.

What should I do if a tool isn't working for me?

If you're experiencing issues, try refreshing the page or clearing your browser cache. If the problem persists, please contact our support team with details about the issue, including your browser and operating system.

Still Have Questions?

If you couldn't find the answer to your question, please don't hesitate to reach out to our support team at support@bestmediatool.com. We're here to help!